All you have to do is run HP Print and Scan Doctor and after a short extraction of temporary files you can select the printer you want to troubleshoot.
Moreover, you can look for potential problems with any of your installed printers, whether they are local or network devices.
You should use this tool at all times when working with HP printers to benefit from on-the-go troubleshooting. HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) helps HP printer users diagnose and resolve printing and scanning problems, and even various connection errors quickly and easily. Download HP Print and Scan Doctor 5 - Diagnose and resolve various printing and scanning problems and even connection errors for your computer HP Print and Scan Doctor: